employment opportunities at psw

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• THIS POSITION MAY BE REQUIRED TO WORK WEEKENDS AS PART OF NORMAL WORK SCHEDULE.
• Willingness to travel to various communities based on need.
• Facilitate coordination between sales, homeowners, title companies and mortgage companies throughout homebuilding, and sales closeout process for all divisions of PSW.
• Software Administration & Project Set Up including but not limited to setting up new users, creating new lots and addresses, and updating contracts as needed.
• Maintains, improves, and updates the Sales Office including model maintenance, report generation, software management and special projects, as needed.
• Research questions from sales and construction management team.
• Purchase/change order management.
• Assist sales staff managers in creating, inputting, and maintaining contract documents for all communities.
• Provide reports on predetermined timelines to assist management.
• Assist in the preparation and organization of all marketing activities associated with events, social engagement and other marketing initiatives.
• Assist sales team as needed.
• Work with Operations Coordinator on permit process. Act as a liaison to provide feedback gathered from sales and production leadership to ensure attain business plan.
• Manage design selections for all communities.
• Follows up with customer concerns and questions in timely manner.
• Ensures all supplies are stocked.
• Support DFW office with HR, accounts payable, mail distribution and other global function coordination, as needed.
• Work under limited supervision where own initiative performs standard and advanced customer service duties.
• Must have ability to balance multiple priorities and assignments, be detail-oriented, and conscientious with a dependable work ethic.
• Demonstrate ability to develop and maintain strong relations with trades, internal and external customers.
• Demonstrate ability to plan, organize and prioritize responsibilities in order to consistently meet deadlines.

OUR IDEAL CANDIDATE WOULD HAVE:

• A high school diploma, college degree preferred.
• A minimum of 3 years experience in a similar support or customer service role.
• Exceptional organizational, verbal and written communications, presentation, negotiation and people skills are required.
• Ability to create and document processes.
• Must be able to work successfully in a team environment; have a strong customer service focus; and comfortable working in a fast-paced environment where continuous improvement is expected.
• Microsoft Office proficiency and a general knowledge of software and technology.
• Mortgage and/or real estate experience helpful.

PHYSICAL DEMANDS / WORK ENVIRONMENT:

The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The associate may need to stand for long periods of time. The associate must occasionally lift and/or move up to approximately 40 pounds. The noise level in the work environment can be moderate to loud.

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.